My initial order the coat was too big. I contacted support and there was no problem with me sending it back for a smaller size. I also had a problem with the battery and they resolved the issue right away, The customer service from Ravean is 2nd to none! Will order from them again in a heartbeat!
I own one. My fiancée owns one snd I just bought one for my son in-law. We all love love the jacket. It’s not only cool looking, it’s light, it’s super warm, ( even without the battery)
My husband got a Ravean heated jacket for me about a year ago and I love it. It’s very warm—even when you forget to charge the battery! So when I started looking for a lightweight heated jacket for him I went straight to Ravean. He loves it, and has worn it every day since I gave it to him. So you can imagine how disappointed both of us were when he came home with a hole in the body where he must have been carrying some equipment. I did my best to patch it, but it now has an ugly scar. Nonetheless, he is still wearing it every day! We both love our Ravean jackets! Oh, the heated gloves are awesome too!
I love this jacket. I live in the upper midwest and it's been perfect for the winter. Perfect style.
Ordered jackets from the first two Ravean Campaigns. After 3 winters of regular use, my jacket finally stopped heating - hey, it was a kickstarter, there were bound to be bugs. Emailed to see if it could be repaired, but no. However was offered a discount to order a new one. Great customer service. Jacket arrived in a few days - right during the holiday rush. New battery and heated pockets are major plusses. The jacket is toasty warm and the subtle design improvements make it even better than the original. Great work Ravean.